2 Front Office Assistant

Job Description

Duties and Responsibilities
• Answer phone calls, emails, and in-person inquiries
• Communicate with patients to set up and schedule optimal appointment times
• Gather and track medical information from patients
• Organize and input data into electronic health records
• Inquire and process patients’ health insurance
• Support office with administrative and secretarial tasks
• Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
• Understand and maintain hospital policy and regulations as updated time to time.
• Collaborating with the management to ensure standards of service as per requirement;
• Adhering to Health and Safety issues and wellbeing of the staff;
• Adhering to working schedule accordingly within the front desk sections
• To do other tasks in the field that will be assigned by Directors.

Minimum Qualifications:
• Holder of Public Administration, Marketing and Public relations, Business Administration, Front Office Operations, Tourism Management and Others related discipline from recognized Institutions and any other equivalent qualifications from recognized institutions.
• However the candidate with strong Business communication skills, customer care and interpersonal skills will be added advantage.