Business Sales Representative

Job Description

Duties and Responsibilities
• Maintains documentation of customer contact and account updates
• Acquires new customers by reaching out to leads
• Serves existing customers
• Resolves customer complaints and queries
• Work closely with the Business Development team
• Completes market research
• Makes recommendations to the customer
• Researches customer’s individual or business purchase needs

Requirements and Qualifications
• Phone, email, and chat communication skills
• Certifications and other professional development experience
• Interpersonal skills
• People management skills
• Persuasion and negotiation skills
• Ability to meet tight deadlines
• Self motivation and a positive attitude
• Proficient in Microsoft Office